Shikshak is an online Indian cookery school at shikshak.co.uk and in the Shikshak app. It's run by Spice Club Hospitality Ltd, a company registered in England and Wales [company number: 11274167], at Harpal House, 14 Holyhead Road, Handsworth, Birmingham, B21 0LT. In these terms, "we", "us" and "our" mean Spice Club Hospitality Ltd, and "you" means you.
You can contact us at monica@shikshak.co.uk.
These terms apply when you use Shikshak: the website, the app, our recipe videos, live classes, Curry Clinics and community. By creating an account or making a purchase, you agree to them.
Please also read our Privacy Policy, which explains how we use your personal data.
Nothing in these terms affects your legal rights as a consumer.
You must be 18 or over to create an account or buy anything from Shikshak.
Please give us accurate details and keep them up to date. Keep your password private, and let us know straight away if you think someone else has used your account.
Your account is for you and your household. Please don't share your login with people outside your home.
We offer three membership plans. The current prices are always shown on our website and at checkout:
Monthly: paid every month
Seasonal: paid every 3 months
Annual: paid once a year
Your membership renews automatically at the end of each period, and we'll take payment using the card you gave us, until you cancel. You can cancel at any time in your account settings. When you cancel, you keep access until the end of the period you've already paid for, and you won't be charged again.
Price lock on the annual plan. If you're on the annual plan, the price you join at stays the same for as long as you remain a member without a break.
Price changes. If we change the price of the monthly or seasonal plan, we'll email you at least 30 days before it affects you, so you can cancel first if you'd like to.
If a payment fails, we'll let you know and may pause your access until it's sorted.
Offers and discount codes apply only to the plans and dates stated, can't be combined unless we say so, and can't be exchanged for cash.
If you're a new member and Shikshak isn't for you, email us at monica@shikshak.co.uk within 30 days of your first payment and we'll refund it in full. No awkwardness. The guarantee applies once per person, to your first membership payment.
After 30 days, payments aren't refundable, but you can cancel at any time to stop future payments.
This guarantee is in addition to your legal rights. When you buy digital content, you have 14 days to change your mind, but that right ends once you start watching. Our 30-day guarantee gives you longer than the law requires.
Gift vouchers are valid for [12 months] from the date of purchase, unless a different date is shown when you buy (for example, on special offers).
Some vouchers can only be used by someone who isn't already a Shikshak member. We'll make this clear before you buy.
Vouchers can't be exchanged for cash.
If you change your mind, you can ask for a refund on an unused voucher within 14 days of buying it.
[A gift membership ends when its period runs out and won't renew automatically unless the recipient chooses to continue and adds their own payment details.]
If your gift includes something we post, such as a phone holder or hamper, we'll aim to send it within [5 working days]. If anything arrives damaged, let us know within 14 days and we'll put it right.
We aim to run live classes and Curry Clinics on the dates we announce, but occasionally we may need to move or cancel one. If that happens, we'll let you know as soon as we can and offer a new date or a recording.
Live sessions are recorded and added to the library.
The community is a friendly space for home cooks. When you post, please:
Be kind and respectful to other members
Only share photos and words you have the right to share
Not post anything offensive, misleading or illegal
Not advertise or sell your own products or services without asking us first
You keep ownership of what you post. By posting, you give us permission to show it within Shikshak. We'll always ask before using your photos or words in our marketing.
We may remove posts that break these rules, and suspend accounts that repeatedly do so.
All the recipes, videos, written content and images on Shikshak belong to us. Your membership gives you a personal licence to watch them and cook from them at home.
Please don't copy, download (except through the app's own download feature), share, sell or publish our content, or use it to teach paid classes, without our written permission. You're very welcome to cook the dishes for anyone you like, and to tell people where you learned them.
Cooking involves heat, sharp knives, hot oil and pressure cookers. Please take care, follow the safety instructions for your equipment, and supervise anyone young in the kitchen.
Our recipes can include common allergens such as nuts, dairy, gluten and mustard. Always check ingredients against your own and your guests' allergies and dietary needs. Our recipes aren't medical or nutritional advice.
We'll provide Shikshak with reasonable care and skill. We do our best to keep it running smoothly, but we can't promise it will always be available or free of problems, for example during maintenance or if our hosting provider has an outage. Streaming quality also depends on your internet connection and device.
We're responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care. We're not responsible for loss that wasn't foreseeable, or for any business losses, as Shikshak is for personal, home use.
Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit. Your legal rights as a consumer are not affected.
We're always adding recipes and improving Shikshak, so the content and features may change over time.
We may update these terms from time to time, for example to reflect changes in the law or in how Shikshak works. If a change affects you significantly, we'll email you at least 30 days before it takes effect. If you're unhappy with a change, you can cancel before it applies.
You can cancel your membership or close your account at any time from your account settings, or by emailing us.
We may suspend or close an account if someone seriously or repeatedly breaks these terms, for example by sharing their login widely or copying our content. Where we can, we'll warn you first. If we close your account without good reason, we'll refund any time you've paid for and not used.
These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts.
If something goes wrong, please talk to us first at monica@shikshak.co.uk and we'll do our best to put it right.
Spice Club Hospitality Ltd
Harpal House, 14 Holyhead Road, Handsworth, Birmingham, B21 0LT
monica@shikshak.co.uk
Last updated: [DATE]